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12-5-23 - Indefinite Maintenance/ Orders by Appointment ONLY!

Extended Maintenance
Shopping cart system OFFLINE
*12-01-2023*

  • Sorry but the site software has still been giving us periodic problems and has forced me to take the cart system offline for an extended period.  Please Drop Us A LINE   so you can schedule an appointment to browse a live site, use the cart system under supervision. or just send a list of your needs. 

  • Reason for this change?

  • Unfortunately, the software update in June of this year did not correct the elusive issues causing intermitent error with orders.
    The Condition...
    Ocassionally, an order would be placed, completed with payment, however, there would be NO Record of the transaction in our store. No confirmation emaill would go out either to customers or myself. Thus there were orders which were simply not known to exist, causing delays (as you might expect) until customer contacts came in looking for updates on their order.And considering there was no record of the contents of said orders on the store database, there would be embarrasing moments with customers having to recall the contents of their order.
    * This has become UNACCEPTABLE for both customers and myself, thus prompting this measure.  So, if you have placed an order but gotten NO confirmation email from FlameMasks.com Shop? PLEASE Contact Us ASAP so that we can work out the problem and get your order out in a timely mannor!!
  • The current software is no longer trusted and must be replaced! Which is a pretty huge undertaking. And Im really not sure when I will be able to devote the necessary time into such a task. As such, this "Appointment Only" safeguard will be in place until a solution can be implemented.
  • SO SORRY FOR ANY PROBLEMS or Inconveniences!!


Any problems or to schedule an appointment to place an order?..Please, feel free to contact me via this site or our facebook page.


THANKS for your patience and continued support!!!

Kevan
FlameMasks.com

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